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How To Respond To Google Reviews. How to respond to reviews via google my business on desktop. Pure music to your ears! Here are the topics this guide on how to respond to customer reviews will cover: Don’t underestimate the value of your responses;
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As a business owner, you want to respond to google reviews in a timely manner. How to respond to positive & negative google reviews. Login to your google my business account. Getting more reviews can lower the impact that a few negative fake reviews cause. To respond to reviews on google, log into your google my business account, select the location you’d like to manage reviews of, and click the reviews tab on your google my business home page. Of those who expect a response, 25% expect a response within 3 days, and 21% expect a response within 24 hours.
In the top right, tap account circle your business profile.
So don’t just copy/paste and fill in the template. As a business owner, you want to respond to google reviews in a timely manner. When you land on the reviews page, you’ll see each individual review that has been posted on your business listing, organized, by default, by date. If consumers see you ignoring poor reviews, they may think that you won’t be attentive to them as a customer, and won’t give you a chance. Reviews can also be quite anonymous, so it is virtually impossible to prove a reviewer’s identity. Since google reviews are public, it is critical that your business is replying.
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